Your Satisfaction Guaranteed!
If you are not satisfied with your purchase, return the product within 30-days if delivery and we will refund your payment. (Shipping charges, if any, are not refundable.) Or, if you prefer, we will exchange the product even if it is opened and worn.
We know getting compression stockings that fit correctly is important, and that an adjustment in size maybe necessary. Because you can't see or try on the product before buying, we offer a 30-day money-back guarantee on almost all of the products we sell – even if it's been worn. If the product you bought doesn't fit, we'll find a size or style that works for you or we'll refund your money.
Note: Certain items are not refundable once opened, and are clearly marked as such. They include: custom garments, bandages, and some JoVi Pak, Solaris and Farrow products.
Low Price Guarantee
We’re committed to offering the best prices on the brands you trust. If you find the same product at a lower price from an authorized retailer, we’ll match it — and beat it by 10%.
Here’s how it works:
- Find a lower price on an identical item (same brand, compression, style, size, and color).
- Make sure it's from an authorized U.S. retailer (online or in-store).
- Send us a link or quote showing the lower price.
We’ll verify it and adjust your order, or refund the difference if you’ve already purchased.
Easy as that.
Requests must be submitted within 7 days of purchase.
To request a price match, email us at custserv@brightlifedirect.com.
We want you to shop with confidence — knowing you're getting the best deal on top-quality compression products.
A few small details.
Low Price Guarantee is based on single unit price. Promotional or bundled prices are not included.
Proof of lower price must show the date the price is effective and be within 7 days of your purchase.
Excludes marketplace sites such as Amazon, eBay and Walmart, however, this is not an exhaustive list.