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BrightLife Direct

Compression Stockings & Support Hosiery
Jobst, Mediven, Juzo, Sigvaris and Allegro

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We are committed to keeping your personal information secure and private. Junk mail and telemarketing calls irritate us as much as they do you.

We will send you a product catalog once or twice a year and/or email notifications of specials offers unless you instruct us not to. We will NEVER sell, rent, or offer your name or any other information about you to any other company or individual. Your credit card is processed through's secure servers, and all private information is encrypted. Our website does NOT store any of your credit card information.

If you don't wish to receive catalogs or emails from us, please let us know in one of the following ways:

Email us at:

Call us at: 1-877-545-8585 (toll-free) or 1-202-895-6945 (international)

Write to us at: BrightLife Direct, Inc.
1110 Bonifant St #200
Silver Spring, MD 20910


You can shop at with confidence. We have partnered with Norton and, the leaders in SSL security and online payment processing.

The Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 256-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
  • Industry leading encryption hardware and software methods and security protocols to protect customer information
  • Compliance with the Payment Card Industry (PCI) Date Security Standard

For additional information regarding the privacy of your credit card data, please read the Privacy Policy

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Updating your email address is a simple 3 step process.

  • Login using your current email address and password
  • Under Your Profile click "Change E-Mail Address"
  • Enter your new email address and click "Continue"

Note: If you've forgotten which email address you used to register on our website, please write to:


If you are registered on, you can view and print details of your previous orders. Login to your account with your email address and password. Click "View Order History".

If you need a copy of an invoice or details about a previous order that is not in your order history, email us at:


To update your billing and/or shipping address, Login with your email address and password. Under Payment Details, click "Change Your Billing Address".


If you've forgotten your password, you can request a new one by clicking here. A new password will be automatically emailed to you. If you don't see the email in your Inbox within a few minutes, check your spam or junk folder. Automated emails are sometimes misdirected.

Passwords are case sensitive, so they must be entered exactly as written. To ensure that the new password you receive is entered properly, try using Copy & Paste. Ones and el's, and oh's and zeros often look very similar.

Once you've logged in with your new password you'll be directed to your account page. Under Your Profile there's a link to change your password. Passwords must be 8-20 characters in length, and contain both letters and numbers. Special characters are not allowed.