Letter from a Customer
Yesterday we received this really thoughtful and touching letter from one of our customers. Excuse us for being a bit corny, but knowing that we can make a difference in someone’s life by providing affordable, high quality products keeps us coming to work every day!
Dear BrightLife Direct,
I have been thinking about writing this email for a long time, and now I am finally sitting down to do it! I live here in Washington, DC (though I am moving to Massachusetts this month) and BrightLife Direct has become a big part of my life over the last few years.
I have always had problems with my circulation, and when I was 22 I developed a varicose vein in my left leg. I didn’t really know what to do or why it happened, and I felt too embarrassed to ask anyone about it. Most of the jobs I have had require me to be on my feet for 8 hours a day, standing on hard floors most of the time. So I tried to ignore it for years. The vein only got worse. When I was 25, I had pain in my legs and I had a positive D-dimer test in the ER. Luckily, the doctors determined that I did not have a blood clot, but venous insufficiency. When I found out that I was going to have to wear 20-30mmHg compression stockings every day and/or have laser ablation of the bad vein, I cried! My legs are my best feature, and now I had to cover them up.
My doctor told me I needed to get fitted for stockings, and the Internet turned up BrightLife. I got right on the train and went to Van Ness and with tears still in my eyes arrived at BrightLife! The staff who was there that day, this was I guess in May of 2012, were so nice and helpful. Later that day, when I donned the stockings for the first time, I could not believe the change I felt.
I have worn Allegro stockings for over two years now, and a lot has changed. I’ve lost and kept off 50 lbs because for the first time I was able to exercise without being in pain. I am excited to see all the new, fun styles that BrightLife has and I hope to eventually buy some of the fancier stockings! Allegro stockings are such a great value. I have directed a lot of my coworkers and friends to BrightLife over the last two years, and it makes me happy to be able to introduce people to a great company that will improve their quality of life.
What started off as a burden I was going to have to learn to live with has since become a way of life. I am including a photo of my legs taken at the Capitol (where I work as a tour guide) in one of the solid marble bathtubs installed for the Senators back in the 1870s (they don’t use them anymore!). I never thought I would be writing this kind of a email to a company, but I just wanted to tell you how much I appreciate the work you all do (every package arrives so quickly!) and the products that you provide. If you ever need a spokesperson, let me know!