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Shipping
USA
The USA includes Alaska and Hawaii, APO and FPO addresses, Guam, Puerto Rico and the US Virgin Islands.
Most orders ship via the US Postal Service. Depending on size, weight, value, or destination certain orders are shipped via FedEx.
All orders are shipped with either a USPS delivery confirmation number or FedEx tracking number.
USA shipping options are:
- Free Super Saver Shipping
Typically takes 5-9 business days for processing and delivery
cost: $0.00
- Standard Shipping-this is the pre-selected shipping option
Typically takes 3-5 business days for processing and delivery
cost: $4.95
- FedEx
First, Priority, and Standard Overnight, Home/Ground, 2-Day, and 3-Day
cost: varies
All FedEx shipments and deliveries are Monday-Friday only, and exclude most federal holidays. FedEx orders received after 2:00PM, ET will ship the next business day. We can often accommodate later shipping times for overnight orders, but this is not guaranteed, and you need to phone our office to confirm. 1-877-545-8585
FedEx prices are real-time discounted rates, based on weight and destination.
CANADA
Canadian orders ship via the US Postal Service and Canada Post, unless a FedEx shipping option is selected during checkout.
Note: Canadian shipments are often subject to duty and Provincial taxes. Duty rates are based on a number of factors (product, country the product was manufactured in, etc.) These fees will be collected by Canada Post prior to delivery. BrightLife Direct has no control over any of the fees charged and CANNOT be responsible for paying them. Shipments to Canada are marked "Medical Compression Hosiery". For more information on duty and taxes, please see the Canadian Border Services Agency website.
Canadian shipping options are:
- Free Super Saver Shipping - Typically takes 14-20 business days for processing and delivery - cost: $0.00
- Standard
Shipping - Typically takes 10-14 business days for processing and
delivery - cost: $4.95 (this is the pre-selected shipping option)
- FedEx - Express International, International Ground, and SmartPost International - cost: varies
All
FedEx shipments and deliveries are Monday-Friday only, and exclude most
federal holidays. FedEx orders received after 2:00PM, ET will ship
the next business day. We can often accommodate later shipping times
for FedEx orders, but this is not guaranteed, and you need to phone
our office to confirm. 1-877-545-8585
FedEx prices are real-time discounted rates, based on weight and destination.
INTERNATIONAL
Tracking is not available on International First Class Mail. If you need to track your order or need to receive it by a certain date we HIGHLY recommend choosing a FedEx shipping option.
Note: Shipments sent outside the USA and its territories may incur an
import duty, excise duty, VAT or other charges from the government of
the destination country. Packages typically won’t be delivered until
all fees are paid. To find the most up-to-date duty and excise charges,
check the web for your country’s customs agency.
Persons
receiving the shipment are legally obliged to pay the duty and VAT.
BrightLife Direct, Inc. does not collect any duty or tax on
international shipments and cannot be responsible for any of these
charges.
All packages returned to us as refused or unclaimed will be refunded, less all shipping charges and a 20% service fee.
Note: The delivery times we list are estimates only, not guarantees. Increased security worldwide can significantly slow the delivery of international packages. Once we ship your package, it is up to the carrier to deliver it to you within their promised time.
Shipping costs are based on a package weight of 1 pound or less.
| Destination |
Estimated Delivery Time |
Cost |
Western Europe
Mexico |
10-14 business days |
$14.00 |
Central/South America
Japan/Middle East
Australia/NewZealand |
12-16 business days |
$20.00 |
China
India
South Africa |
14-20 business days |
$24.00 |
Taxes and Tariffs
BrightLife Direct collects a 6.00% sales tax on shipments to the District of Columbia. We do not collect tax on shipments to any other locations. BrightLife will not be responsible for taxes or tariffs incurred on international shipments.
International shipments (all orders shipped out of the USA and its territories) may incure an import tax, tarrif, duty or customs charge from the destination country. BrightLife Direct, Inc. CAN NOT be responsible for these charges.
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