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BrightLife Direct



Compression Stockings & Support Hosiery
Jobst, Mediven, Juzo, Sigvaris and Allegro


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Shipping


USA

USA shipping options are:

  • Free Super Saver Shipping - $0.00
    typically takes 5-9 business days for processing and delivery
  • Standard Shipping - $4.95 (pre-selected)
    typically takes 3-6 business days for processing and delivery
  • UPS
    We offer 2-Day and Overnight shipping.  Note: Both shipments and deliveries are Mon-Fri only.  Shipping times do not include the weekends.  Orders placed after 2 p.m. EST will ship the next business day.  If you place a 2-Day order on Thursday, it won't be delivered until Monday.  UPS requires a street address, no PO Boxes.

The USA includes Alaska and Hawaii, APO and FPO addresses, Guam, Puerto Rico and the US Virgin Islands.

Most orders ship via the US Postal Service. Depending on size, weight, value, or destination certain orders are shipped via UPS.

All orders are shipped with either a USPS delivery confirmation number or UPS tracking number.

If you require your purchase by a specific date (before travel or a medical procedure), we recommend paying for expedited UPS delivery to guarantee the arrival date.


USA - UPS details


All UPS shipments and deliveries are Monday-Friday only, and exclude most federal holidays. UPS orders received after 2:00PM, ET will ship the next business day. We can often accommodate later shipping times for overnight orders, but this is not guaranteed, and you need to phone our office to confirm 1-877-545-8585.

UPS Shipping Options and Estimated Delivery Times:
  • Next Day Air: Next business day delivery by end of day.
  • 2nd Day Air: Delivery by the end of the second business day.
  • Ground: Delivery in 1 to 7 days depending on location (call 1-877-545-8585 to learn more)

Orders received after 2:00PM, ET are shipped the next business day.  We do not ship on the weekends or federal holidays.




CANADA

Most Canadian orders ship via the US Postal Service and Canada Post. Depending on size, weight, value or destination, certain orders may ship via UPS.

Canadian shipping options are:

  • Standard Shipping - Orders over $50.00 are shipped FREE. Orders of $49.99 or less cost $4.95. Delivery typically takes 7-12 business days for processing and delivery.
  • UPS - Worldwide Express (1-3 days) and Worldwide Expedited (2-5 days)

You must choose a UPS shipping option for liquids, and stocking donners. These items cannot be shipped via Standard Shipping.

Note: Canadian shipments are often subject to duty and Provincial taxes. Duty rates are based on a number of factors (product, country the product was manufactured in, etc.) These fees will be collected by Canada Post prior to delivery. BrightLife Direct has no control over any of the fees charged and CANNOT be responsible for paying them. Shipments to Canada are marked "Medical Compression Hosiery". For more information on duty and taxes, please see the Canadian Border Services Agency website.

All UPS shipments and deliveries are Monday-Friday only, and exclude most US Federal holidays. UPS orders received after 2:00PM, ET will ship the next business day. We can often accommodate later shipping times for UPS orders, but this is not guaranteed, and you need to phone our office to confirm. 1-877-545-8585

UPS prices are real-time discounted rates, based on weight and destination.


INTERNATIONAL

International shipping is offered via the US Postal Service in conjunction with your local mail carrier, and by UPS.

World Zone Rate Shipping
This is our least expensive international shipping option. Packages are shipped by the US Postal Service via International First Class Mail. Package tracking is not available to some countries. Delivery times vary widely, but typically range from 1-3 weeks depending on destination. Packages may be randomly selected for additional screening by security and/or customs agencies which can add additional time to delivery. Unfortunately this service is no longer available to Russia.

UPS Worldwide
We offer 2 UPS international shipping options, Express and Expedited. Rates will be displayed during check-out and are real-time discounted rates based on weight and destination. Express shipments are typically delivered in 1-3 business days, Expedited in 2-5 business days. Tracking is available for UPS international shipments.

NOTE: Shipments sent outside the US and it's territories may incur an import duty, excise tax, VAT or other charges from the government of the destination country. Packages typically won't be delivered until all fees are paid. To find the most up-to-date duty and excise charges, check the web for your county's customs agency. Persons receiving the shipment are legally obliged to pay the duty and VAT. BrightLife Direct, Inc. does not collect any duty or tax on international shipments and cannot be responsible for any of these charges.

NOTE: International shipping fees are not refundable, and return shipping is the customers responsibility.

Delivery times below are estimates only, not guaranteed. Increased security worldwide can significantly slow the delivery of international packages. Once we ship your package, it is up to the carrier to deliver it to you within their promised time.

Shipping costs for World Zone Rate Shipping, based on a package weight of 1 pound or less.

Destination Estimated Delivery Time Cost
Western Europe
Mexico
10-14 business days $14.00
Central/South America
Japan
Australia/NewZealand
12-16 business days $20.00
China
India
South Africa/Middle East
14-20 business days $24.00

Taxes and Tariffs

BrightLife Direct collects a 5.75% sales tax on shipments to the District of Columbia. We do not collect tax on shipments to any other locations. BrightLife will not be responsible for taxes or tariffs incurred on international shipments.

International shipments (all orders shipped out of the USA and its territories) may incur an import tax, tariff, duty or customs charge from the destination country. BrightLife Direct, Inc. CAN NOT be responsible for these charges.


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