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The transaction was great. I originally ordered the Lisa Sandal in red. However, I received an email from Juan Paredes indicating that red was no longer available but that several other colors were available in my size. I thought that was wonderful. It seems like so few companies are truly interested in a customers satisfaction. I felt like Juan went above and beyond what other customer service personnel would do. when I told him that, he said that he was just doing his job and "doesn't everyone do that?" I would say the answer is no, not every company takes the time to do things right. thanks for your attention to detail!.
Rating:  [5 of 5 Stars!] |
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.gif "BrightLife Word of the Week")
100.00% Recommend
